We process most orders within 1–2 business days, and ship daily from our AUS, USA and CN warehouses to get your order to you fast and safely.
Orders to our core markets — including Australia, New Zealand, USA, Canada, UK, Singapore, and most EU countries — are shipped DDP (Delivered Duty Paid). That means we cover all duties and taxes. What you see at checkout is exactly what you pay — no surprise fees on delivery.
We offer fast international shipping to get your order to you fast — typically in 3–6 business days after dispatch.
FREE shipping thresholds:
Orders under the threshold?
For destinations outside these core regions, your order may be subject to local duties or taxes. These are determined by your country’s customs regulations. We’ll always do our best to ensure smooth delivery, and the vast majority of our international customers experience no issues at all.
During major sale events like Black Friday or Christmas, our team works around the clock to dispatch orders as quickly as possible — but please allow a little extra time during these high-volume periods.
