Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us via our contact form.

Grounding Mat for Pets

The benefits of using a grounding mat for your dog include reduced anxiety and stress, improved sleep quality, decreased inflammation and pain, and overall enhanced well-being. Grounding can also help alleviate symptoms of chronic conditions and promote faster recovery from injuries.

Setting up the Premium Grounding Pet Mat is simple. Connect the provided cord to the mat and plug it into a grounded outlet. Ensure the mat is placed in your dog's favorite resting spot, such as their bed or a sofa seat. The mat is designed for indoor use and provides effective grounding coverage.

Yes, the grounding mat is completely safe for your dog. It is made from premium, non-toxic materials, including surgical-grade stainless steel fibers and natural antibacterial mineral fibers. The mat is also anti-microbial and fluid-resistant, ensuring a hygienic environment for your pet.

Our pet grounding mats are made exactly the same as grounding mats for humans. Our plugs connect only to the grounding cord and do not connect to electricity. 

The Premium Grounding Pet Mat is easy to clean and maintain. You can wipe it down with a damp cloth or use pet-friendly cleaning products. For a deeper clean, the mat can be gently washed in a washing machine. Its durable construction ensures long-lasting use.

Yes, the grounding mat can significantly help reduce your dog's anxiety. By connecting your pet to the Earth's natural energies, the mat helps balance their body's electrical charge, promoting a sense of calm and relaxation. This is especially beneficial for dogs that spend a lot of time indoors.

Yes, grounding can help reduce inflammation and pain, making it beneficial for dogs with joint pain and stiffness. The Premium Grounding Pet Mat provides a soothing connection to the Earth's energies, promoting faster recovery and improved mobility.

More information about Earthing

There is no limit to how long you can earth for - embrace the power of the earth for as long and as frequently as you want. Most of our customers become really excited about being in bed once they've experienced our earthing sheet. 

Earthing, also known as grounding, is a concept that revolves around the idea that direct physical contact with the Earth's surface has health benefits. This practice is based on the principle that the Earth possesses a natural, negative electrical charge. When you come into direct contact with the ground (for example, by walking barefoot or using grounding equipment), your body becomes equalised with the Earth's charge.

We discuss a more in depth analysis of Earthing here: https://premiumgrounding.au/pages/what-is-earthing

Reconnect with Nature: In our modern world, we spend most of our time indoors, losing our natural connection to the earth. Earthing brings us back to nature, fostering a deep, intrinsic link with the planet.

Health Benefits: Earthing has been associated with numerous health benefits, including:

  • Reduced Inflammation and Pain: By neutralising free radicals, earthing can help reduce chronic pain and inflammation.
  • Improved Sleep: Connecting with the earth's natural energy can improve sleep patterns and aid in the regulation of circadian rhythms.
  • Decreased Stress: Earthing can lower stress levels by reducing cortisol production, promoting calmness and wellbeing.
  • Enhanced Circulation: It can improve blood flow, boosting oxygen and nutrient delivery throughout the body.

We discuss a more in depth analysis of the benefits of Grounding here: https://premiumgrounding.au/pages/what-is-earthing

  1. Electrical Outlets and Grounding: In Australia's electrical systems, standard outlets have 3 prongs. The top two prongs connect to electricity and the bottom prong connects to 'Earth' or 'Ground'. This ground is literally connected to the Earth, usually through a rod that's driven into the ground. This connection is designed primarily for safety, to prevent electrical shocks.
  2. Grounding Products: All of our products have plugs with plastic prongs at the top and a metal prong at the bottom. When you plug our grounding products into an outlet, it doesn't use the regular electrical current that powers your lights or appliances. Instead, it only connects to the grounding part of the outlet. This means the product isn't using the electricity flowing in the other wires; it's just creating a path to the Earth.
  3. Connection to the Earth: Once plugged in, our grounding products becomes an extension of the Earth's surface. The products have conductive materials (like silver threads in a grounding sheet or mat) that carry the Earth's energy.
  4. How You Receive Grounding: When you make physical contact with the grounding product (like walking barefoot on a mat or sleeping on a sheet), your body becomes connected to the Earth. This is similar to how you'd feel if you were walking barefoot outside.
  5. The Key Benefit: The idea is that this connection allows electrons to flow between your body and the Earth. These electrons are thought to neutralize free radicals in your body, reduce inflammation, and produce other health benefits.

We think of our grounding products as "nature's extension cord." They brings the Earth's natural energy to you, just like an extension cord brings electricity from the wall outlet to your lamp or computer. This allows you to be "grounded" to the Earth even when you're indoors and not in direct contact with the ground.

Quality: We manufacture the most conductive grounding products available. Cheap imitations will not provide the same grounding benefits.

Our products are designed with the utmost care, ensuring a high-quality grounding experience. 

Scientifically Proven: All our products are backed by scientific research, ensuring they effectively reconnect you to the earth's natural energy.

Customer Satisfaction: Our customers are our top priority. We provide exceptional service and are always available to answer any questions about our products and how they can benefit you.

90-Day Money Back Guarantee: We are confident that we sell the highest quality grounding products in the world. To support you on your grounding journey, we offer you a 90-day RISK-FREE warranty so that you can experience all the benefits - or get your money back. 

Our Earthing Sheets

Our premium bed sheets are crafted with a luxurious blend of stainless steel mesh and cotton, offering a silky-smooth texture that provides unparalleled comfort for a restful night's sleep.

Our sheets feel similar to a thick cotton sheet or a light denim. 

 

Step 1: Connect the Grounding Sheet to the metal stud at the end of the white cord

Step 2: Place your grounding sheet on your mattress beneath your fitted sheet. Both sides are conductive

Step 3: Connect the plug (at the other end of the white cord) to your wall outlet. It doesn’t matter if the electricity switch is on or off, the earth cable will still be conducting the earthing effects.

If you feel a tingle when using the grounding sheet please know that this is normal and a sign of improved circulation. 

Safety: Our electrical adapters have 2 plastic prongs to ensure they don’t conduct electricity, only grounding. The sheet only connects to the ground port so the product is very safe.

 

Your Earthing sheet sits below your fitted bed sheet, so it won’t be visible once you've put your fitted sheet on top of it. If the material is too large or hangs over your matress, simply fold it underneath your mattress.  

Yes, our bed sheets are designed to perfectly fit all mattresses sizes. The image in the photos are of a king-sized bed. 

They fit all bed sizes because they are flat sheets rather than fitted sheets. For smaller beds such as double, there is a slight overlap at the ends and sides that will be tucked underneath your fitted sheet and won’t be noticeable.
 
We designed them like this so that customers can use them on multiple bed sizes. Some customers also use them on their couch. Because the material is so light, you can fold it over itself to make it the correct shape for any bed size or couch. 

YES, you can use it with an electric blanket. It’s actually beneficial as the earthing shields the body from AC electrical fields from the heated blanket. The grounding sheet should sit on top of the electric blanket to ensure you recieve the grounding benefits. 

 

No, our Earthing products are designed with safety in mind. 

Our grounding technology ensures that you can safely enjoy the benefits of Earthing without the risk of electrocution.

In Australia, the top two prongs on an electrical plug connect to electricity and the bottom prong connects to Earth. With this in mind, we have developed our plugs so that the top two prongs are plastic (so that it does not conduct electricity) and the bottom prong is metal, so it can connect to the Earth.

You will still recieve the earthing beneftis even if the electrical socket is switched off. 

Learn more about our safety features in our product specifications.

99% of customers can feel the Earthing sheets working the first time they lay in them from the relaxation that flows through their bodies. Some people feel lighter, others may feel a gentle tingling as they experience an improvement in blood flow.

You can ensure your Earthing bed mat is operational by conducting a simple multimeter test. 

Placing a regular fitted sheet over the Earthing mat may slightly reduce conductivity, but the impact is minimal. 

 

It doesn't matter which side faces up or down - both sides are conductive!

Yes, you can use power boards with our Earthing bed mats if it fits the standard Australian 3-prong plug. 

We make premium quality grounding products that stand the test of time. To support you on your grounding journey, we offer you a 3-Year Money Back Guarantee on our Grounding & Earthing Bed Sheet. Our guarantee is that the sheet will effectively conduct the earth. 

To remain eligible for the 3-Year guarantee, you must follow the following care instructions:
 
-Wash as necessary, every 2-3 months should be fine. Use only a small amount of liquid laundry detergent when washing

-Wash in a washing machine with cold or warm water

-Line dry or use the dryer on cold/low

-Avoid bleaches, softeners and detergents with oils - these can tarnish the steel rendering and reduce its conductivity. Fabric softener builds up on the steel and may also ruin its conductive properties

Our Silk Sleep Masks

Silk sleep masks offer several benefits, including blocking out light to improve sleep quality, being gentle on the skin to prevent irritation, and being hypoallergenic, which is ideal for people with sensitive skin or allergies. They can also help reduce puffiness and dark circles under the eyes by providing a gentle, soothing effect.

Silk sleep masks are often preferred over other types because they are softer and more comfortable. Unlike synthetic materials, silk is less likely to cause friction on the skin, which can lead to wrinkles and irritation. Additionally, silk is naturally hypoallergenic and breathable, making it a better choice for people with sensitive skin or allergies.

Caring for a silk sleep mask is simple. It's best to use a gentle cycle and a mild detergent to maintain the fabric's quality. Avoid using bleach or fabric softeners, and let the mask air dry to prevent damage.

Yes, wearing a sleep mask can help with insomnia by blocking out light, which can interfere with your body's natural sleep-wake cycle. By creating a dark environment, sleep masks can help signal to your brain that it's time to sleep, making it easier to fall and stay asleep.

Shipping & Delivery

Shipping is free worldwide!

 

Issues with your order
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you are unsatisfied with your product, please email us and we will try troubleshoot and provide tips to help you get the results you are looking for.

To start a return, you can contact us at contact@premiumgrounding.au

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please feel free to contact us for any return questions at contact@premiumgrounding.au

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us here.

Shipping is free Globally.

Australian Orders
Our free secure standard shipping typically ensures delivery within 2-8 days following the processing of your order.

If you would like to receive your products more quickly, we have an option to choose Express Shipping at checkout, which typically arrives in 1-2 business days. 

International Shipping
Our free secure standard shipping times vary based on your location. Typically standard parcels arrive in 10-15 business days.

If you would like to receive your products more quickly, we have an option to choose Express Shipping at checkout, which typically arrives in 4-8 business days. 

Order processing usually takes 1 day.

Kindly note that increased holiday order volumes may result in processing and shipping delays for your order.

We are very confident that we sell the highest quality grounding products in the world that will stand the test of time. To support you on your grounding journey, we offer you a 3-Year Money Back Guarantee. Our guarantee is that our products will effectively conduct the earth. 

To remain eligle for the 3-Year guarantee, you must follow the care instructions provided with the product. 

 

Yes, all international orders come with the correct plug for your country of origin. 

Why Choose Premium Grounding

At Premium Grounding, we pride ourselves on offering grounding sheets that stand out from the competition in terms of both quality materials and exceptional service. Our grounding sheets are crafted using the highest quality materials (30% stainless steel mesh and 70% cotton), ensuring durability and long-lasting performance. We prioritise the use of premium materials that meet the highest standards in the industry.

Our stainless steel is a high-quality, corrosion-resistant alloy used in our products for durability and longevity. 

What sets us apart is our commitment to providing the best service to our customers. We believe in delivering a seamless experience from the moment you explore our products to post-purchase support. Our customer service team is dedicated to addressing your queries and ensuring your satisfaction throughout your Earthing journey.

While other competitors may offer grounding sheets, we differentiate ourselves through a combination of superior materials, attention to detail, and a commitment to outstanding customer service. We invite you to experience the Earthing.au difference for yourself and discover the unparalleled benefits of our grounding sheets.