3-Year Warranty & Product Guarantee

Premium Grounding – 3-Year Warranty

At Premium Grounding, we stand behind the quality, durability, and performance of our products. Our grounding sheets are engineered to last far longer than typical grounding bedding, which often breaks down within 6–12 months.
Thanks to our high-grade stainless-steel conductive fibres and the fact that our sheets only require washing every 2–3 months, our products reliably last 3+ years under normal use.

To support you throughout your grounding journey, we offer a 3-Year Warranty on all Premium Grounding Sheets.


Why Our Sheets Last 3+ Years

Most grounding sheets rely on silver fibres or carbonised polyurethane, which oxidise, break down quickly, and often lose conductivity within 6–18 months.
Premium Grounding sheets use:

• Stainless-steel conductive threads (far more durable than silver)

• Tight-weave construction

• A design that withstands low-frequency washing

This combination ensures:

  • Strong conductivity
  • Long-term durability
  • A typical lifespan of 3+ years
  • Less maintenance and far fewer replacements over time

Our warranty reflects the quality we’ve engineered into every product.


What Our Warranty Covers

This warranty covers:

✓ Loss of conductivity due to manufacturing defects

If your sheet stops grounding due to an issue with the conductive fibres or construction, you're protected.

✓ Faults in materials or workmanship

This includes conductive pattern integrity, and structural defects that appear despite proper care.

✓ Product performance issues within 3 years

If the sheet no longer functions as intended (and has been cared for correctly), we will make it right.


What Our Warranty Does NOT Cover

Because warranty eligibility is tied to proper care, the following will void or exclude coverage:

✗ Use of bleach or fabric softeners

These chemicals damage conductive fibres and permanently reduce effectiveness.

✗ Washing more frequently than recommended

Our sheets only need washing every 2–3 months. Excessive washing accelerates wear.

✗ Excessive heat drying

High heat weakens conductive fibres. Air-dry or use low heat only.

✗ Physical or accidental damage

This includes:

  • Rips, tears, or holes
  • Damage from pets clawing, biting, or chewing
  • Burns or overheating damage

✗ Damage due to improper grounding setup

Using non-approved adapters or incorrect ports is not covered.


How Long the Warranty Lasts

Your grounding sheet is covered for:

3 Years from the Date of Purchase

This applies to the original purchaser only and is non-transferable.


How to Make a Warranty Claim

We’ve made the process simple.

Step 1: Provide Your Order Number

This confirms purchase date and eligibility.

Step 2: Send Photos Showing the Issue

Clear images of any visible fault or area of concern are required for assessment.

Step 3: If the Issue Is Loss of Conductivity

If there is no visible defect and the concern is conductivity performance:

  • You may send the sheet back to us at your expense for testing.
  • If we confirm it is a manufacturing defect, we will cover your shipping cost, your return shipping costs and process the warranty outcome.

Step 4: Warranty Outcome

If your claim is approved, we will offer:

✓ A replacement sheet — OR —

✓ A store credit of equal value 

Premium Grounding will choose the most appropriate resolution based on the nature of the issue.


How to Contact Us

For warranty questions or to begin a claim:

support@premiumgrounding.au

Include:

  • Your full name
  • Order number
  • Photos of the issue
  • A brief description of the problem

Premium Grounding Guarantee

We are committed to helping you sleep better, feel calmer, and reconnect with the earth in the most reliable way possible.

Our 3-Year Warranty is our promise that:

Your grounding sheet will perform as intended — reliably, safely, and for years, not months.

How We Define “Performing as Intended”

A grounding sheet is considered to be performing as intended when:

  • It successfully conducts a measurable electrical connection to the earth
  • This can be verified using a multimeter, continuity tester, or equivalent grounding measurement device

Grounding is a physical, electrical process.
If the sheet shows proper continuity and electrical drop when tested, it is functioning correctly — regardless of changes in sleep, pain, energy, or other subjective experiences.