We process most orders within 1–2 business days, and ship daily from our Melbourne warehouse to get your order to you fast and safely.
Orders to our core markets — including New Zealand are shipped DDP (Delivered Duty Paid). That means we cover all duties and taxes. What you see at checkout is exactly what you pay — no surprise fees on delivery.
During major sale events like Black Friday or Christmas, our team works around the clock to dispatch orders as quickly as possible — but please allow a little extra time during these high-volume periods.
